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Technical Support Representative (Office 365, MS 635 Business, Cloud, Dynamics 365 CRM, Mobile Device Management, Power BI, SharePoint ) Under general supervision, in an in-bound remote help desk environment, Technical Support Representatives will provide technical and network problem resolution to end-users (clients) by performing a question diagnosis while guiding users through step-by-step solutions.

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Put simply, you’ll be our go-to person for applying scrum to produce high-quality work. Scrum Master duties include managing timelines, resolving problems and coaching team members on Agile methodologies.

Ultimately, you’ll help create self-organizing teams that are flexible and fully productive during sprints.

You should have excellent knowledge of the scrum framework, with all its artifacts and techniques. You’ll also need the ability to coordinate people and projects (occasionally facilitating changes) with your mind set on deliverables. If you’re a strong communicator, a capable leader and your’re invested in Agile frameworks, we’d like to meet you.APPLY NOW

The Engagement Lead provides support around production event planning, client transitions, and the change control process. The Engagement Leader is the primary contact for all client-based activities. If you’re a strong communicator, a capable leader and your’re invested in awesome customer service and account management, we’d like to meet you.

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